We keep your systems running so you can focus on your business. Not reactive break-fix — proactive monitoring that catches problems before you even know they exist.
Most IT companies operate on a "break-fix" model. They wait for your server to crash or your network to go down, and then they charge you an hourly emergency rate to come fix it.
This means their business model relies on your business breaking.
Deep Valley Technology operates differently. We take absolute ownership of your network for a flat monthly fee. Our goal is to prevent the crash from happening in the first place, ensuring you maintain maximum uptime and productivity.
System crashes mid-day. Staff sits idle. You spend two hours on hold navigating Comcast's phone tree, only to get a surprise $1,200 emergency invoice from your IT guy.
Our monitoring agent detects a failing drive at 2 AM. We replace it before you open. If your internet drops, we call the ISP for you. Zero downtime, zero surprise bills.
| The IT Headache | Before — still on you | After — completely ours |
|---|---|---|
| Internet & ISP issues | You sit on hold with Comcast for hours | We own every call, start to finish |
| Server & network health | You find out when it crashes mid-day |
We alert and fix it before it breaks
Catching 94% of hardware failures early
|
| Staff IT questions | Staff comes to you first, interrupting work | Staff calls us directly — every time |
| Security & backups | You assume it's running, hoping for the best | We verify weekly, in a written report |
| Vendor renewals | Auto-charged with no warning | We flag every renewal 60 days out |
| IT budget | You react to emergency surprise invoices | You approve a clear 12-month plan |
We deploy lightweight, secure agents on your servers and workstations that monitor health round-the-clock. We catch issues before they turn into expensive downtime.
Our local southern Minnesota team dispatches on-site, usually the same day. For a local business, physical proximity is a necessity—no waiting for overseas support.
Outdated software is the #1 entry point for hackers. We manage and deploy all necessary security patches to your operating systems and third-party apps automatically, after hours.
Internet down? Line of business software throwing errors? You don't sit on hold anymore. You call us, and we coordinate directly with Comcast, your software vendors, or your hardware reps.
We track the age, warranty status, and performance of every machine on your network. We provide you with a clear 12-month hardware forecast so you can budget for replacements without surprises.
We meet with you quarterly to review system health and provide a clear 12-month technology forecast, ensuring you never face surprise hardware costs or emergency invoices.
Explore Other Services
Fill out the short form below. We'll review your current setup and show you exactly what proactive management would look like for your business.
How many computers does your business use?
Helps us scope the right assessment for your setup.
What is your biggest IT headache right now?
We'll focus the report on what matters most to you.
Where should we send your assessment?
Your information is never shared. Report in 48 hours.
We'll reach out within a few hours to schedule. Or call us directly at (507) 607-4911 — our local team will answer.